This Privacy Policy describes how Handyseam ("we," "us," or "our") collects, uses, and shares personal information of users ("you" or "users") of the Handyseam SaaS tailor application, website (handyseam.com), and mobile application (collectively, the "Services"). Handyseam is based in Nigeria and provides services to fashion designers worldwide.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly:

• Account Information: When you register for an account, we collect your name, email address, phone number, business name, and location.
• Profile Information: You may choose to provide additional information for your public profile, such as your specialization, portfolio, and social media links.
• Client and Project Data: When using our Services, you may input data related to your clients and tailoring projects, including client names, contact information, measurements, design details, project timelines, and payment information.
• Communications: If you contact us directly, we may receive additional information such as the contents of your messages and attachments you send to us, and other information you choose to provide.
• Payment Information: When you make payments through our Services, we collect transaction details, which may include your payment card information or other payment method details. Note that payment processing is handled by third-party payment processors, and we do not directly store your full payment card details on our servers.

Information We Collect Automatically:

• Usage Data: We collect information about how you use our Services, such as features you use, actions you take, and the time, frequency, and duration of your activities.
• Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Location Information: We may collect general location information (e.g., IP address, region) to understand user demographics and improve our Services.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. This helps us to personalize your experience, understand usage patterns, and deliver targeted advertising. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Maintain our Services: To operate, maintain, and improve our Services, and to provide you with the features and functionality of Handyseam.
• Personalize User Experience: To personalize your experience on our Services, such as by providing tailored content and recommendations.
• Account Management: To manage your account, communicate with you about your account or transactions, and provide customer support.
• Process Payments: To process payments and prevent fraudulent transactions.
• Communicate with You: To send you service-related announcements, updates, security alerts, and support and administrative messages. We may also send you marketing communications, in accordance with your marketing preferences.
• Improve and Develop Services: To monitor and analyze usage and trends, and to develop new products, services, features, and functionality.
• Ensure Security: To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property.
• Compliance: To comply with applicable laws, regulations, or legal processes.

3. Sharing of Your Information

We may share your personal information in the following circumstances:

• With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, hosting services, and customer support. These service providers are contractually bound to protect your information and only use it for the purposes for which we disclose it to them.
• For Business Transfers: Information may be disclosed and otherwise transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
• Legal Compliance and Protection: We may disclose your information to government authorities, law enforcement officials, or private parties if we believe it is necessary to (a) comply with applicable laws or regulations; (b) respond to lawful requests, court orders, warrants, or subpoenas; (c) protect our rights, property, or safety and the rights, property, or safety of others; (d) prevent fraud or abuse of our Services or others; and (e) enforce our Terms of Service.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

4. International Data Transfers

Handyseam is based in Nigeria, but our Services are accessible to fashion designers globally. By using our Services and providing us with information, you acknowledge that your personal information may be transferred to and processed in countries outside of your country of residence, including Nigeria. These countries may have data protection rules that are different from those of your country. We will take appropriate safeguards, in compliance with applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR), to ensure an adequate level of data protection when transferring your personal information internationally.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server facilities. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. When we no longer need to process your personal information, we will either delete or anonymize it from our systems.

7. Your Rights

You have certain rights regarding your personal information, subject to applicable law. These may include the right to:

• Access: Request access to your personal information and information about our processing of it.
• Correction: Request that we correct inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information under certain circumstances.
• Objection to Processing: Object to our processing of your personal information for certain purposes, such as marketing.
• Restriction of Processing: Request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and to have it transmitted to another controller, where technically feasible.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us as described in the "Contact Us" section below. We will consider your request in accordance with applicable laws.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information as described in the "Information We Collect Automatically" section above. You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Please note that if you disable cookies, some features of our Services may not function properly.

9. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible. If you are a parent or guardian and become aware that your child has provided us with personal information without your consent, please contact us.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this policy and may provide additional notice such as via email or through the Services. We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Your continued use of the Services after the posting of changes constitutes your acceptance of such changes.

11. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us.